Refund policy
Welcome to RARILETO. We stand by the quality of our products, and we want you to love your purchase. Here's everything you need to know about our return policy:
30-Day Return Period: You have 30 days from the date you receive your item to request a return. This gives you ample time to ensure your satisfaction with your purchase.
Eligibility Criteria: To be eligible for a return, your item must be in the same condition as when you received it – unworn or unused, with tags, and in its original packaging. Please provide the receipt or proof of purchase when initiating a return.
How to Start a Return: Simply contact us at contact@rarileto.com to begin the return process. Once approved, we'll send you a return shipping label and detailed instructions on where and how to send your package.
Free Return Shipping: Good news! We cover the return shipping cost, making the process hassle-free for you. Please note that original shipping fees are non-refundable.
Exchanges Made Easy: If you'd like to exchange an item, the fastest way is to return the item you have. Once the return is accepted, go ahead and make a separate purchase for the new item you want.
European Union 14-Day Cooling Off Period: For orders shipped to the European Union, you have the right to cancel or return your order within 14 days, no questions asked. Your item must be in the same condition as received, with tags, and in its original packaging, accompanied by the receipt or proof of purchase.
Refunds: Once we receive and inspect your return, we'll notify you about the approval of your refund. If approved, you'll be automatically refunded on your original payment method within 10 business days. Keep in mind that it might take some time for your bank or credit card company to process the refund.
Contact Us Anytime: Have questions or concerns? We're here for you! Feel free to contact us at: contact@rarileto.com for any return-related inquiries.
Thank you for choosing RARILETO.